Shipping

Processing

We are excited for you to receive your order. Orders are usually dispatched within 3–5 business days. During sales or holidays, processing may take slightly longer. The delivery times below apply from the day of dispatch.

Shipping costs & delivery times

Destination	Shipping	Free shipping from	Delivery time
Germany	€4.90	€100	2–4 business days
EU countries	€16.90	€150	2–8 business days
Other countries (e.g. Switzerland, United Kingdom, USA, Japan)	€24.90	–	varies by destination

All prices include VAT. The exact shipping costs for your order are shown in the cart and at checkout.

Changes to your order

Once an order has been placed, changes to the shipping address are generally not possible. If you need to make a change, please contact us at info@dustyrosa.store as soon as possible. We cannot guarantee changes after an order has been submitted, but we will do our best to help.

Customs & duties (non-EU countries)

Orders shipped to countries outside the European Union may be subject to customs duties, import taxes and other fees according to the regulations of the destination country. These charges are not included in our prices and are payable by the customer upon arrival of the parcel. If they are not paid and the parcel is returned to us, we will refund the order amount minus the shipping costs.